📜 Terms of Use

📋 Introduction

Welcome to Flipkart! These Terms of Use ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

📖 Definitions

• "Flipkart" refers to Flipkart Internet Private Limited and its affiliates
• "User" refers to any person accessing or using the Platform
• "Seller" refers to registered merchants selling products on the Platform
• "Services" refers to all services provided through the Platform

✅ Acceptance of Terms

By using our Platform, you confirm that:

• You are at least 18 years old or have parental consent
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations
• You will use the Platform only for lawful purposes

👤 User Accounts

🔐 Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One person may not maintain multiple accounts

📱 Account Security

• Use strong passwords and enable two-factor authentication when available
• Do not share your login credentials with others
• Log out from shared or public devices
• Report suspicious activities immediately

🚫 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Use
• Engage in fraudulent activities
• Abuse our services or other users
• Remain inactive for extended periods

🖥️ Use of Platform

✅ Permitted Uses

• Browse and purchase products listed on the Platform
• Create and manage your user account
• Leave reviews and ratings for products you've purchased
• Contact customer support for assistance
• Use our mobile applications on your devices

🚫 Prohibited Uses

You agree not to:

• Use the Platform for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Platform's functionality
• Harvest or collect user information without consent
• Impersonate other users or entities
• Post false, misleading, or defamatory content

🛍️ Products and Services

📦 Product Information

• We strive to provide accurate product descriptions and images
• Colors and specifications may vary slightly from actual products
• Prices and availability are subject to change without notice
• We reserve the right to limit quantities or refuse orders

💰 Pricing and Payment

• All prices are in Indian Rupees (INR) unless otherwise stated
• Prices include applicable taxes unless mentioned otherwise
• Payment must be made through approved payment methods
• We reserve the right to correct pricing errors

🚚 Delivery and Shipping

• Delivery times are estimates and may vary
• Risk of loss passes to you upon delivery
• Additional charges may apply for remote locations
• We are not liable for delays caused by external factors

🏪 Seller Terms

📝 Seller Registration

• Sellers must provide valid business documentation
• All products must comply with applicable laws and regulations
• Sellers are responsible for product quality and authenticity
• Accurate product information must be provided

💼 Seller Obligations

• Fulfill orders promptly and accurately
• Provide customer support for their products
• Honor return and refund policies
• Maintain adequate inventory levels
• Pay applicable fees and commissions

🔒 Intellectual Property

©️ Our Rights

• All content on the Platform is owned by Flipkart or licensed to us
• Our trademarks, logos, and brand names are protected
• You may not use our intellectual property without permission
• The Platform's software and technology are proprietary

📝 User Content

• You retain ownership of content you submit (reviews, photos, etc.)
• You grant us a license to use your content on the Platform
• You are responsible for ensuring you have rights to submitted content
• We may remove content that violates our policies

⚖️ Copyright Infringement

If you believe your copyright has been infringed, please contact us with:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization

🔐 Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

📊 Data Collection

• We collect information you provide and usage data
• Cookies and tracking technologies may be used
• Third-party services may collect additional data
• Data is used to improve our services and user experience

⚠️ Disclaimers and Limitations

🚫 Service Disclaimers

• The Platform is provided "as is" without warranties
• We do not guarantee uninterrupted or error-free service
• Third-party content and services are not under our control
• We are not responsible for seller actions or product quality

💼 Limitation of Liability

• Our liability is limited to the maximum extent permitted by law
• We are not liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the amount paid for the specific transaction
• Some jurisdictions may not allow certain limitations

🛡️ Indemnification

You agree to indemnify and hold harmless Flipkart, its affiliates, officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any rights of another party
• Your conduct in connection with the Platform

⚖️ Governing Law and Jurisdiction

• These Terms are governed by the laws of India
• Disputes shall be subject to the exclusive jurisdiction of Bangalore courts
• Any legal action must be commenced within one year of the claim arising
• If any provision is invalid, the remainder shall remain in effect

🤝 Dispute Resolution

1. Informal Resolution: Contact our customer support first
2. Mediation: Attempt mediation if informal resolution fails
3. Arbitration: Binding arbitration as per Indian Arbitration Act
4. Court Proceedings: As a last resort in Bangalore courts

📝 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Platform.

• Continued use of the Platform constitutes acceptance of modified Terms
• Material changes will be communicated via email or Platform notifications
• You should review these Terms periodically
• If you disagree with changes, you must stop using the Platform