📦 Delivery Options
Choose from multiple delivery options based on your needs and location.
⚡
Same Day Delivery
Delivery Time: Within 24 hours
- Available in select cities
- Order before 12 PM
- Premium delivery charges apply
- Perfect for urgent needs
🚀
Next Day Delivery
Delivery Time: 1-2 business days
- Available in major cities
- Order before 6 PM
- Small additional charge
- Guaranteed delivery date
🚚
Standard Delivery
Delivery Time: 2-7 business days
- Available across India
- Free for orders above ₹499
- Most economical option
- Reliable and secure
📍
Pickup Points
Delivery Time: 2-5 business days
- Collect from nearby stores
- Extended pickup hours
- No delivery charges
- Secure storage facility
⏰ Delivery Process Timeline
Track your order journey from our warehouse to your doorstep.
📋 Order Confirmed
Your order is confirmed and payment is processed. You'll receive an order confirmation email with details.
Immediate
📦 Order Packed
Your items are carefully packed at our fulfillment center with quality checks and secure packaging.
Within 24 hours
🚚 Shipped
Your order is handed over to our delivery partner. You'll receive tracking details via SMS and email.
1-2 business days
🛣️ In Transit
Your package is on its way to your delivery address. Track real-time location updates.
2-5 business days
🏠 Out for Delivery
Your order is with the local delivery executive and will be delivered within the day.
Same day
✅ Delivered
Your order has been successfully delivered. Please confirm receipt and rate your experience.
Final step
🗺️ Delivery Zones & Timeline
Delivery timelines vary based on your location and product availability.
🏙️ Metro Cities
Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
Timeline: 1-3 business days
Features: Same day delivery available, Multiple delivery slots
🌆 Tier 1 Cities
Cities: Pune, Ahmedabad, Jaipur, Lucknow, Kanpur, Nagpur
Timeline: 2-4 business days
Features: Next day delivery available, Standard delivery
🏘️ Tier 2 Cities
Cities: Coimbatore, Kochi, Indore, Bhopal, Ludhiana
Timeline: 3-5 business days
Features: Standard delivery, Pickup points available
🌾 Rural Areas
Coverage: 19,000+ pin codes across India
Timeline: 4-7 business days
Features: Standard delivery, Local delivery partners
💰 Shipping Charges
Transparent pricing with no hidden charges. Free delivery on most orders!
| Order Value |
Standard Delivery |
Next Day Delivery |
Same Day Delivery |
| Above ₹499 |
FREE |
₹50 |
₹100 |
| ₹200 - ₹499 |
₹40 |
₹90 |
₹140 |
| Below ₹200 |
₹40 |
₹90 |
₹140 |
💡 Free Delivery Tips
- Add items worth ₹499 or more to get free standard delivery
- Flipkart Plus members get free delivery on all orders
- Combine multiple items to reach the free delivery threshold
- Check for free delivery offers during sales and festivals
📱 Order Tracking
Stay updated with real-time tracking of your orders through multiple channels.
📧
Email Updates
Receive detailed email notifications at every step of your order journey.
📱
SMS Alerts
Get instant SMS updates with tracking links and delivery notifications.
🔔
Push Notifications
Real-time app notifications keep you informed about order status changes.
🌐
Website Tracking
Track your orders anytime on our website or mobile app with detailed timeline.
🔍 How to Track Your Order
- Go to "My Orders" section in your account
- Find your order and click "Track Order"
- View real-time status and location updates
- Get estimated delivery time and contact details
- Receive notifications for any status changes
📋 Delivery Policies
🏠 Delivery Address
- Ensure complete and accurate delivery address
- Include landmark and contact number for easy location
- Address can be updated before order is shipped
- Multiple delivery addresses can be saved in your account
👤 Delivery Person
- Our delivery executives carry valid ID cards
- You can verify their identity before accepting delivery
- Contactless delivery available upon request
- Delivery executives are trained for professional service
📦 Package Handling
- All packages are securely packed to prevent damage
- Fragile items receive special packaging and handling
- You can inspect the package before accepting delivery
- Report any damage immediately to our customer support
🕐 Delivery Attempts
- We make up to 3 delivery attempts
- You'll be notified before each delivery attempt
- Reschedule delivery if you're not available
- Package returns to warehouse after failed attempts
⭐ Special Delivery Services
🎁 Gift Wrapping
- Beautiful gift wrapping available
- Personalized message cards
- Special occasion packaging
- Additional charges may apply
📅 Scheduled Delivery
- Choose preferred delivery date
- Time slot selection available
- Perfect for special occasions
- Subject to availability
🏢 Office Delivery
- Delivery to office addresses
- Business hours delivery
- Reception/security desk delivery
- Advance notification to recipient
🔒 Secure Delivery
- OTP verification for high-value items
- ID verification required
- Signature confirmation
- Photo proof of delivery
🔧 Common Delivery Issues
❌ Delivery Delayed
Possible Reasons:
- Weather conditions or natural disasters
- High order volume during sales
- Incorrect or incomplete address
- Recipient not available
Solution: Track your order and contact support if needed.
📦 Package Damaged
What to Do:
- Don't accept damaged packages
- Take photos of the damage
- Contact customer support immediately
- We'll arrange replacement or refund
Solution: Report within 24 hours for quick resolution.
🏠 Wrong Address Delivery
Prevention:
- Double-check delivery address
- Include complete address details
- Add landmarks and contact number
- Update address if you've moved
Solution: Contact support to trace and redirect package.
👤 Recipient Not Available
Options Available:
- Reschedule delivery for convenient time
- Authorize someone else to receive
- Choose pickup point delivery
- Leave with trusted neighbor
Solution: Use our rescheduling feature in the app.