📦 Returns Policy

Easy returns and exchanges for a hassle-free shopping experience

📋 Returns Overview

At Flipkart, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer easy returns and exchanges within specified time periods.

🎯 Key Highlights

  • 7-30 days return window depending on product category
  • Free pickup for most returns
  • Instant refunds for eligible products
  • Quality checks to ensure product condition
  • Exchange options for size/color variants

🔄 How to Return

Follow these simple steps to return your product:

1

Login & Select

Go to 'My Orders' and select the item you want to return

2

Choose Reason

Select the reason for return from the available options

3

Schedule Pickup

Choose a convenient pickup slot for our delivery partner

4

Get Refund

Receive refund once the product passes quality check

⏰ Return Periods by Category

Different product categories have different return windows:

📱

Electronics

7 days return window

  • Mobiles & Accessories
  • Laptops & Computers
  • Cameras & Audio
👕

Fashion

30 days return window

  • Clothing & Accessories
  • Footwear
  • Watches & Jewelry
🏠

Home & Kitchen

10 days return window

  • Furniture
  • Home Decor
  • Kitchen Appliances
📚

Books & Media

30 days return window

  • Books
  • Movies & Music
  • Games

✅ Return Conditions

To be eligible for return, products must meet the following conditions:

📦 Product Condition

📄 Documentation

🚫 Non-Returnable Items

💰 Refund Process

💳 Refund Methods

⏱️ Refund Timeline

💡 Quick Tip

Choose Flipkart Gift Card for instant refunds and use the credit for your next purchase!

🔄 Exchange Policy

For certain categories, you can exchange products instead of returning:

👕 Fashion Items

📱 Electronics

🔍 Quality Check Process

All returned products undergo a quality check process:

📋 What We Check

✅ Quality Check Outcomes

⚠️ Special Cases

📦 Damaged/Defective Products

🚚 Wrong Product Delivered

📅 Late Delivery

📞 Need Help with Returns?

Our customer support team is here to help you with any return-related queries.

📧 Email Support

returns@flipkart.com

📱 Phone Support

1800-208-9898

💬 Live Chat

Available 24/7