💳 Payments Help

Everything you need to know about payments on Flipkart

💰 Payment Methods

Flipkart accepts multiple payment methods to make your shopping convenient and secure.

💳

Credit/Debit Cards

Visa, MasterCard, American Express, RuPay

  • Instant payment processing
  • Secure 3D authentication
  • Save cards for future use
  • EMI options available
🏦

Net Banking

All major banks supported

  • Direct bank account deduction
  • Secure bank gateway
  • Real-time payment confirmation
  • No additional charges
📱

UPI & Digital Wallets

PhonePe, Google Pay, Paytm, Amazon Pay

  • Quick one-tap payments
  • Instant payment confirmation
  • Cashback offers available
  • No wallet top-up required
💵

Cash on Delivery

Pay when you receive your order

  • Available for eligible orders
  • No advance payment required
  • Inspect before payment
  • Small convenience fee may apply
📊

EMI Options

No Cost EMI and Regular EMI

  • 3, 6, 9, 12, 18, 24 months
  • Credit cards and Bajaj Finserv
  • No hidden charges
  • Instant approval
🎁

Gift Cards

Flipkart Gift Cards and Vouchers

  • Use multiple gift cards
  • Combine with other payments
  • No expiry on gift cards
  • Perfect for gifting

🛒 How to Make a Payment

1

Add to Cart

Add your desired products to the shopping cart and proceed to checkout.

2

Review Order

Review your order details, delivery address, and applied offers.

3

Choose Payment

Select your preferred payment method from the available options.

4

Complete Payment

Enter payment details and complete the secure transaction.

5

Order Confirmation

Receive order confirmation via SMS and email with tracking details.

📊 EMI Information

Convert your purchases into easy monthly installments with our EMI options.

💳 Credit Card EMI

Bank Tenure Options Processing Fee Interest Rate
HDFC Bank 3, 6, 9, 12, 18, 24 months ₹199 13-17% p.a.
ICICI Bank 3, 6, 9, 12, 18, 24 months ₹199 13-17% p.a.
SBI Cards 3, 6, 9, 12, 18, 24 months ₹199 13-17% p.a.
Axis Bank 3, 6, 9, 12, 18, 24 months ₹199 13-17% p.a.

🏦 No Cost EMI

🔒 Payment Security

🛡️ Your Payments are 100% Safe

  • SSL Encryption: All payment data is encrypted using 256-bit SSL
  • PCI DSS Compliant: We meet the highest payment security standards
  • 3D Secure: Additional authentication layer for card payments
  • Fraud Detection: Advanced algorithms monitor for suspicious activities
  • No Storage: We never store your complete card details

🔐 Security Tips

🔧 Payment Troubleshooting

❌ Payment Failed

Possible Reasons:

  • Insufficient balance in account
  • Incorrect card details entered
  • Bank server temporarily down
  • Transaction limit exceeded

Solution: Check details and try again, or use alternative payment method.

💳 Card Declined

Possible Reasons:

  • Card expired or blocked
  • International transactions disabled
  • Daily limit exceeded
  • Incorrect CVV or expiry date

Solution: Contact your bank or try another card.

🏦 Net Banking Issues

Possible Reasons:

  • Bank website maintenance
  • Session timeout
  • Incorrect login credentials
  • Transaction password issues

Solution: Try after some time or use alternative payment.

📱 UPI Payment Failed

Possible Reasons:

  • UPI PIN incorrect
  • Bank server issues
  • Account not linked properly
  • Daily transaction limit reached

Solution: Check UPI app and bank account status.

💰 Refunds & Cancellations

🔄 Refund Timeline

Payment Method Refund Timeline Process
Credit/Debit Cards 5-7 business days Automatic refund to original card
Net Banking 5-7 business days Refund to original bank account
UPI/Digital Wallets 1-3 business days Instant refund to wallet/account
Cash on Delivery 7-10 business days Bank transfer to provided account
Gift Cards Instant Refund to Flipkart Gift Card

📋 Refund Process

  1. Initiate return/cancellation request
  2. Product pickup (if applicable)
  3. Quality check and approval
  4. Refund processing initiated
  5. Amount credited to original payment method

🎁 Payment Offers & Cashback

💳 Bank Offers

📱 Digital Wallet Offers

💡 Pro Tips for Maximum Savings

  • Check for bank offers before making payment
  • Use No Cost EMI for expensive purchases
  • Combine multiple offers when possible
  • Use Flipkart Gift Cards for additional discounts
  • Time your purchases during sale events

📞 Payment Support

Having trouble with payments? Our support team is here to help!

📧 Email Support

payments@flipkart.com

📱 Phone Support

1800-208-9898

💬 Live Chat

Available 24/7